Returns & Refund Policy
At JARSÉA, we hope you love every piece you receive. If there’s an issue with your order, we’re here to help.
Returns
We accept returns only for products that are:
- Damaged during transit.
- Incorrectly delivered.
- Defective upon arrival.
To request a return, please contact us within 48 hours of receiving your order.
Non-Returnable Items
For hygiene and quality reasons, we do not accept returns or exchanges on:
- Earrings (unless damaged or incorrect)
- Products showing signs of wear or misuse
- Items without original packaging
Refunds
Once your return is approved and inspected, eligible refunds will be processed to your original payment method within 5–7 business days.
Contact
For return requests, please email: